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Frequently Asked Questions

What is TchueKAM Agent?​

TchueKAM is a native desktop AI assistant. It runs as a real application on your computer (not in a browser tab) and helps you work with text, code, and files using AI.

Is TchueKAM free?​

Yes. TchueKAM is free to download and use.

Does TchueKAM work offline?​

TchueKAM needs an internet connection for AI responses and updates. Your locally stored data (conversations, settings) works offline.

Where is my data stored?​

On your computer, in:

  • Windows: %AppData%\TchueKAM
  • macOS: ~/Library/Application Support/TchueKAM
  • Linux: ~/.config/TchueKAM

Nothing is uploaded unless you explicitly enable cloud sync.

How do updates work?​

TchueKAM checks for updates automatically every 4 hours and on startup. When a new version is found, it downloads in the background and prompts you to restart. See Updates.

Does TchueKAM collect telemetry?​

TchueKAM collects anonymous usage statistics by default to help us improve the product. You can opt out anytime in Settings → Privacy → Telemetry.

Can I use TchueKAM on multiple computers?​

Yes. Install on as many machines as you want. Each install is independent unless you enable conversation sync.

What operating systems are supported?​

  • Windows 10 or later (64-bit)
  • macOS 11 Big Sur or later (Intel and Apple Silicon)
  • Linux (Ubuntu 20.04+, Fedora 36+, or any glibc 2.31+ distro)

How do I uninstall?​

  • Windows: Settings → Apps → TchueKAM → Uninstall
  • macOS: Drag from Applications to Trash
  • Linux: Delete the AppImage

To also remove your data, delete the data folder listed above.

How do I report a bug?​

Contact us with:

  • Your TchueKAM version (Settings → About)
  • Your operating system
  • Steps to reproduce the issue
  • Any error messages

Can I run TchueKAM in my company?​

Yes. TchueKAM is suitable for business use. For privacy-sensitive environments, turn off telemetry and conversation sync in Settings.

How do I get features I want?​

We listen. Contact us or join the community to share ideas.

Don't see your question? Reach out.